Privacy Policy

Last Updated: September 14, 2026

1. Introduction

Welcome to Creator Docs ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Payment and billing information
  • Account credentials
  • Profile information you choose to provide

2.2 Documents and Files

You may upload documents, release forms, identification documents, and other files to our service. We store these files securely in encrypted cloud storage. You retain all ownership and responsibility for the content you upload.

2.3 Usage Data

We automatically collect certain information about your device and how you interact with our service, including:

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and features used
  • Time and date of access
  • Referral source

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our service
  • Process your subscription payments
  • Send you technical notices and support messages
  • Respond to your inquiries and provide customer service
  • Monitor and analyze usage patterns to improve our service
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your uploaded documents are stored in encrypted cloud storage and are accessible only to you through your secure account login.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: Third-party vendors who assist us in providing our service (e.g., payment processors, cloud storage providers)
  • Legal Requirements: When required by law, subpoena, or other legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection of Rights: To protect our rights, safety, or property, or that of our users

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of marketing communications
  • Request a copy of your data
  • Withdraw consent where we rely on consent as our legal basis

To exercise these rights, please contact us at privacy@creatorsdocs.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy. When you cancel your subscription, your data will be retained for 30 days before permanent deletion, unless otherwise required by law.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to this transfer.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: